Prepare a campaign
Authorised team members create a campaign, choose an approved simulation approach, and manage intended recipients through the organisation's established workflow.
How Smish-Aware works
From an authorised campaign to a practical learning moment.
Smish-Aware connects controlled campaign operations, immediate awareness education and privacy-conscious reporting — helping teams practise how they respond before a real message tests their judgement.
Authorised simulations
Practical education
Factual outcomes
The workflow
Controlled from preparation to learning.
Each stage is designed around an authorised awareness purpose rather than unrestricted message delivery.
Review before sending
Intended recipients and campaign details are reviewed before dispatch. A provider-accepted send is provider acceptance, not evidence that a handset received a message.
Provide awareness education
A simulation interaction leads to a clear awareness page that explains the authorised exercise and reinforces practical warning signs.
Learn from factual outcomes
Reporting focuses on aggregate, factual awareness outcomes, with small-group protections designed to keep the focus on learning rather than individual profiling.
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What an outcome means
Smish-Aware separates factual platform events from assumptions about people or devices.
- Provider acceptance is recorded as a send outcome.
- Interaction data supports awareness reporting.
- Results are interpreted as awareness signals, not forensic evidence.
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Respectful by design
The platform supports security learning without turning awareness activity into employee risk rankings.
- Aggregate reporting is preferred for broader insight.
- Applicable small-group results are suppressed.
- No claims are made about a person's intent.
Smish-Aware
Build awareness through practice, not blame.
Give people an opportunity to recognise the warning signs, make a decision and learn from the interaction.